Shipping & Return Policy

Thanks for shopping with BRahh ‘n’ Shape

If you are not entirely satisfied with your purchase, we're here to help.


Returns & Refunds Policy

Please note that all sales are final, no returns or refunds, due to hygiene reasons. Our products are classed under the lingerie accessories and intimate category.

Make sure you measure yourself accurately before placing an order using our size chart.

Exception

In the event that you receive a damaged or defective item or receive the wrong item please contact us immediately by emailing us at hello@brahhnshape.com. We would be happy to offer an exchange service within 7 days after your purchase date.

Please return all items back in its original packaging with all packaging and tags.

Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your exchange after inspecting the item.

If your exchange is approved, we will post the item back to your original delivery address.

Shipping Policy

All orders placed Monday - Thursday are dispatched next working day. Orders placed after 12pm on Friday will be sent out with Mondays orders.

United Kingdom

All orders have a flat rate of £4.99 delivery throughout UK! We use Hermes fully tracked service. All UK orders will take 2-3 working days to be delivered.

Please note that although Hermes aims to deliver within 2-3 working day, some orders may take longer, and we do not guarantee next day delivery.

Europe & Ireland

All orders have a flat rate of £14.99 delivery throughout Europe & Ireland! We use Hermes International tracked. All orders will take 3-7 working days to be delivered.

Rest Of The World

All orders have a flat rate of £32.99 delivery throughout North America and Oceania! We use FedEx International tracked. All Rest of World orders will take 5-7 working days to be delivered.

If you are waiting for longer than the proposed shipping time frame, please get in touch with us right away so we can investigate and find a solution as soon as possible for you.

 

Please note that international orders may be subject to customs clearance charges or import duty. BRahh 'n' Shape is not responsible for these charges and cannot control whether your order will be subject to such fees. These charges are determined by the authorities of your destination country and it will be your responsibility to pay these charges.

Contact Us

If you have any questions, please contact us.